Forum

Assist others, participate in conversations, and share your insights with the community.

Tony

NO INTERNET CONNECTION! - Failed to login to my software subscription.

Tony 2022-10-20 14:47:55


NO INTERNET CONNECTION!
If you're experiencing problems accessing your software subscription due to an Internet connection like the case below:

"Hi ACCA Tech Support!
Although I have an excellent internet connection, I can't seem to gain access to my Edificius RTBIM and PriMus-IFC Subscriptions.
I get an warning message saying that I need an internet connection to access the software.
All other services that use internet are functioning correctly.
Please help me solve the problem."

Here's how to solve the issue with a few simple settings.
Just set the TLS check boxes as shown in the >>Windows Internet Options panel<<