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Josef	Quote I tried searching for a specific topic but couldn't get any results Josef 2015-11-02 10:28:44 re's another technical support case REQUEST: In the Technical Support and Forum on line services I tried to search for a specific topic but couldn't get any results. Why does this happen? ANSWER: Empty results could depend on two main reasons: 1. you may be searching in a search session referring to a different program: Click HERE to see an illustration; 2. the typed search strings may contain spelling mistakes. PROCEDURES: - in case 1. make sure to have selected the correct program: Click HERE to see an illustration; - in case 2. if the text is typed in correctly, try adding extra synonyms and then re-launch the search process.