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TonyC

Access Violation ... in module ATIOGLXX.DLL

TonyC 2016-02-23 09:47:57


I'm opening this thread to share a technical support request.

Question:
When selecting the graphic elements in plan or in 3D views, or I switch view to see the reinforcements, I get the following error:
Access violation at address in module ATIOGLXX.DLL

What causes the problem and how can I solve it?

Answer:
This kind of error may be due to an incompatibility issue with the ATI/AMD video card graphics driver installed on the PC.

You can easily fix this by disabling the "Use Hardware Acceleration" option in EdiLus.

HOW TO PROCEED
1) launch EdiLus;
2) Select "Options"
3) remove the check at "Use Hardware Acceleration"
4) close and reopen EdiLus.

Click the link for a detailed illustration:
Use Hardware Acceleration.

Another important thing to do is to check your Video Card Manufacturer for any driver updates.