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User_710697

My print Preview is aligned but the PDF shows different

User_710697 2022-07-13 11:24:55


I've been trying to set up a sample print for my title block and when I select to print the preview looks good. When I print the PDF the print is always not aligned?? I have spent hours on this trying to get different sizes to print but it seems my created PDF is always chopped.
PDF run 34 was me trying to print on a larger sheet and having my sheet layout centered. It didn't work my
sheet view is still cropped??789590_1657704129_screenshot_2022_07_13_022102.png789590_1657704151_pdf_run_36.pdf789590_1657704225_pdf_run_34.pdf

Tony

Tony 2022-07-13 12:19:58


Hi, thanks for sending in the info with the generated PDFs. It would be useful if could please send me your Edificius file so that we can check it. In some cases, Grouped objects can cause the Print Spooler to enlarge the print space causing the issue you are experiencing. However, we have already fixed it in the upcoming release that you'll be able to download in the next few days.

I'm awaiting your file!

Regards

Tony

Tony 2022-07-14 14:39:55


Dear Edificius User!
We managed to check your file and it seems there's an issue when printing with imperial measurements.
This is a particular bug that we're already fixing (occurs with certain objects and groups).
If you can print in Metric system, you'll notice that the Printing position will be centered correctly.
We'll try to get this fix added ASAP.

Regards

Tony

Tony 2022-07-15 16:03:35


Hi Again...
Just as to allow you to print in Imperial, you can try setting the scale Factor to 96 (there's an internal conversion that we're in the middle of fixing) but you can certainly try this work around in the meantime.

Check out the attached screenshot for reference.
Printing_with_imperial.png

Best Regards
Tony

Tony

Tony 2022-07-19 09:28:39


Hi,
As I said, we're dealing with the problem and hopefully include the fix in our next update.
I'll get back to you as soon as I have all the details.

Thanks for your patience.

Regards
Tony